1. Introduction
Praesidium Technology Advisors, LLC d/b/a Prae-Tech ("Prae-Tech," "we," "our," or "us") respects your privacy and is committed to protecting personal information.
This Privacy Policy explains how we collect, use, disclose, store, and protect information obtained through:
- www.prae-tech.com
- www.praesidiumta.com
- Related websites
- Customer portals
- Marketing platforms
- Support systems
- Consulting engagements
- Managed services engagements
- Cybersecurity services
- Cloud services
- Communications with Prae-Tech
This Privacy Policy is intended to comply with applicable privacy and data protection laws within the United States, Canada, and Mexico, including applicable state, provincial, and federal laws.
2. Privacy Officer
For Quebec Law 25 compliance and privacy inquiries:
Privacy Officer: Esquire Triggs
Email: [email protected]
The Privacy Officer is responsible for privacy governance, privacy complaints, data subject requests, data breach reporting coordination, and privacy compliance oversight.
3. Information We Collect
Contact Information
- Name
- Job title
- Employer
- Business address
- Email address
- Phone number
Account Information
- Username
- Authentication records
- Service preferences
Business Information
- Company name
- Company website
- Industry information
- Organizational details
Technical Information
- IP addresses
- Device identifiers
- Browser information
- Operating system data
- Log information
Marketing Information
- Form submissions
- Event registrations
- Webinar attendance
- Advertising engagement data
Customer Service Information
- Communications
- Support requests
- Ticket histories
- Service records
4. Information We Do Not Intentionally Collect
- Social Security Numbers except where legally required
- Government identifiers except where legally required
- Financial account credentials
- Children's information
- Sensitive personal information unless required to provide contracted services
5. Purposes of Processing
We may use information for:
- Providing services
- Managing customer relationships
- Contract administration
- Security monitoring
- Cybersecurity services
- Technical support
- Marketing Prae-Tech services
- Sending newsletters
- Regulatory compliance
- Fraud prevention
- Legal obligations
- Service improvement
- Business continuity
6. Legal Bases for Processing
Depending upon applicable law, we process information based on:
- Consent
- Contract performance
- Legitimate business interests
- Legal obligations
- Regulatory requirements
- Protection of security interests
8. Marketing Communications
Prae-Tech may send marketing communications regarding cybersecurity services, consulting services, IT services, events, and industry updates. Recipients may unsubscribe at any time.
10. No Sale of Personal Information
Prae-Tech does not sell personal information and does not exchange personal information for monetary compensation. Where applicable law defines certain advertising activities as a "sale" or "sharing," users may exercise applicable opt-out rights.
11. Canadian Privacy Rights
Canadian residents may request access to personal information, request correction of inaccurate information, withdraw consent where applicable, file a privacy complaint, and request information regarding processing activities.
12. Quebec Law 25 Rights
Quebec residents may have rights to:
- Access personal information
- Correct personal information
- Withdraw consent
- Request deletion where permitted
- Request portability of personal information
- Obtain information about automated decisions
- Submit privacy complaints
Requests may be sent to [email protected].
13. U.S. State Privacy Rights
Residents of states with comprehensive privacy laws may have rights including:
- Access
- Correction
- Deletion
- Data portability
- Opt-out of targeted advertising
- Opt-out of profiling
- Opt-out of data sharing
Applicable rights may vary by jurisdiction. Residents may submit requests to [email protected].
14. Mexico Privacy Rights (ARCO)
Residents of Mexico may exercise rights of Access, Rectification, Cancellation, and Opposition, known as ARCO Rights. Requests may be submitted to [email protected].
15. International Data Transfers
Information may be processed within the United States, Canada, Mexico, or other countries where approved service providers operate. Appropriate safeguards are implemented where required.
16. Data Retention
Information is retained only as long as required for services, required by law, needed for legitimate business purposes, necessary for dispute resolution, or necessary for security investigations.
17. Security
Prae-Tech employs administrative, technical, and physical safeguards designed to protect information from unauthorized access, disclosure, alteration, and destruction. However, no system can guarantee absolute security.
18. Data Breaches
Where required by law, Prae-Tech will notify affected individuals and regulators following a reportable security incident.
19. Children
Prae-Tech services are not directed to children. Individuals under eighteen (18) years of age may not create accounts, submit forms, request services, or provide personal information. The sole exception is where required by applicable law and accompanied by legally valid authorization.
20. Changes to This Policy
Prae-Tech may update this Privacy Policy periodically. Updated versions will be posted with a revised Effective Date.